Last Updated: 04/10/2024
Your privacy is our priority. Resource Innovations, Inc. (“Website Owner”, “we”, or “us”) understands that information protection is important to you, especially in today’s online environment. With this Privacy Policy, we emphasize our commitment to privacy and let you know: (1) what personal information we collect about you through your use of this site (and/or any other site that we link to this Privacy Policy) and what information we collect while providing services and managing projects for our utility customers, such as administering web portals for utilities’ end users and collecting applications to determine utilities’ end users’ program eligibility, (collectively, the “Services”); (2) how we use your personal information and (3) that we use any personal information provided to us responsibly to provide you with the services you request.
This Privacy Policy applies to personal information we obtain from individuals interacting with https://midamerican.ri-esuite.com (the “Site”). By using this Site, you consent to the terms of this Privacy Policy and to the collection and use of your information as described in this Privacy Policy.
Personal information, or personal data, means any information that identifies or can reasonably be used to identify a particular individual, such as name, email address, telephone number, address, date of birth, your company’s name and its type of business, and your title. Personal information or personal data does not include data that does not reasonably relate to a specific individual.
We will occasionally update this Privacy Policy to reflect changes in our practices and Services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. We recommend that you check our Site from time to time for any changes in this Privacy Policy.
Information Collected Through the Services. We collect information when you interact with us through our Services. For example, we may manage portals where utilities’ end users may apply for program participation or other offerings available through the Site or submit documentation on our Site related to a utility energy conservation or efficiency program or our business partners may send us information, or parties may otherwise inquire regarding a utility’s services. We also collect information when we administer programs on behalf of utilities, and for such administration we collect information when you communicate with us through email, program surveys, and/or program applications.
For those activities, we collect information such as contact details (e.g., name, address, email address, company name, job title, telephone number), tax identification numbers for businesses, utility account number, project and energy usage information required for participation in a utility sponsored program, the contents of a user’s public comments and postings on the Site, commercial history, demographic information, account preferences, and location-based information.
Information that You Provide on the Sites. We collect information that you choose to provide on the Sites. For example, when you subscribe to a Site, a user account name and password will be created by us once you have provided your name, company name, title, and email address. This user account enables us to provide you with online access to certain Services. Most commonly, we will use your information as follows: (1) to setup a user account to provide you access to the Site which contains program documentation, and information about the status of submitted customer applications, and other services that may be available to you; (2) to enable us to contact and communicate with you, to verify your eligibility, and to qualify submitted projects for incentives through utility programs; (3) otherwise as needed to assist you with your participation in the program.
Information Collected through our Use of Cookies and Other Technologies. We also automatically collect information when you use our Sites, such as through our use of cookies. Website Owner uses “cookies” to remember user preferences and to maximize the performance of our Site and Services. This information may include your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from Website Owner, and the referring website address. We may assign your computer one or more cookies to facilitate access to the Site and to personalize your online experience. Most browsers automatically accept cookies, but you can usually modify your browser setting to refuse cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the Sites may become inaccessible or not function properly.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Site. We also may include web beacons in advertisements or promotional or other email messages, or to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize our online offerings to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming, or other activities.
The Website may use Google Analytics, a web analysis service provided by Google, in order to better understand your use of our Websites and how we can improve them. Google Analytics collects information such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your Personal Information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. To more fully understand how Google may use the data it collects on the Websites, please review “How Google uses information from sites or apps that use our services” (located here).
Some areas of the Websites may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us and our third-party providers to count users who have visited certain portions of the Websites.
Use and Sharing of Information. To the extent required by applicable law, we rely on the following legal bases of processing:
We use your personal information to provide and improve our Services. We use your personal information to build and maintain a relationship with you, to register you as a new customer, to process and deliver your order, and to manage our relationship with you. We use personal information to make suggestions and recommendations to you about goods or services that may be of interest to you.
You may receive marketing communications from us if you have requested information from us, or purchased products or services from us, and you have not opted out of receiving that marketing. In general, you can visit the Sites without telling us who you are or providing any personal information about yourself, except that we may automatically collect personal information as described in the “cookies” section above. In a few areas on the Site, we ask you to provide information to enable us to contact and communicate with you, and tailor the content we provide to you. It is completely optional for you to participate. However, certain information may be required for you to fully participate in our Services, for example, in order for us to determine your eligibility for utility programs.
Additionally, we may retain and use personal information to respond to your questions or requests for information about or from us. We may also use personal information as necessary to ensure compliance with any of our policies and any applicable legal requirements.
We may aggregate your information, without identifying you personally, to obtain statistical and demographic background on users of the Sites and our Services.
Sharing of Your Personal Information. We will not sell your personal information, as defined under applicable law, to any outside organization. We engage third-party providers who may collect or receive your personal information on our behalf. Such third-party providers perform functions such as services they are providing to us or the utility related to the utility program, operating and supporting the Site, analysing data, or performing marketing or consulting services. They are typically required to process your personal information for specified purposes and on our instructions and they are subject to a duty of confidentiality.
We may also share personal information according to your consent. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
We may anonymize and merge your information collected at our Site with data from third parties for purposes of evaluating program performance. We may disclose personal information that we collect or you provide as described in this Privacy Policy:
We may also disclose personal information, as well as information collected via cookies or web beacons as described above, in connection with law enforcement, fraud prevention, regulation, and other legal action, to enforce our https://midamerican.ri-esuite.com, to the entity sponsoring the program to which you are applying to, or if we reasonably believe it is necessary to do so to protect Website Owner, its customers, or the public.
As we grow and develop our business, our corporate structure or organization might change, we may merge or otherwise combine with, or we or portions of our business might be acquired by, another company. In any such transactions, personal information generally is, and should be expected to be, one of the transferred business assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to third parties.
Opt-out & Unsubscribe. You can ask us to stop sending you marketing messages at any time by following the unsubscribe link contained in our marketing messages sent to you or other instructions in our marketing materials, or by contacting us in accordance with the “How to Contact Website Owner” section below.
Third-Party Sites. There may be links on the Site that would link you to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. These third-party websites may independently solicit and collect personal and non-identifying information from you and, in some instances, provide us with information about your activities on those sites. When you leave our Site, we encourage you to read the privacy policy of every website you visit.
Protect Your Information. Website Owner is committed to securely using and storing the personal information that we collect and will take reasonable precautions to protect your personal information from loss, misuse, unauthorised access, alteration, or destruction. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we typically limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention. We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
Outside the United States. This Privacy Policy is intended to cover collection of information on our Site from residents of the United States. If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to those third parties with whom we share it as described in this Privacy Policy.
Children’s Privacy. Our Sites are not intended for children under the age of 18 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site. If you are a minor, please do not use our Services or send us your information. If we learn that we have collected or received personal information from a minor without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor, please contact us using the details below.
Do Not Track. Certain state laws require that we indicate whether we honor “Do Not Track” settings in your browser. We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.
Contacting Us Regarding Your Personal Information. You are in control of the personal information you provide to Website Owner. If you have submitted personal information to Website Owner and you would like to have that information deleted from our databases, please contact us via email or postal mail, as indicated below. We will then use reasonable efforts to remove your personal information from our system. You may also contact us to request the personal information that Website Owner has collected about you and to request information from us about the processing undertaken by Website Owner. Website Owner will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information. Upon receiving credible information that demonstrates an error was made for any other requests about your personal information, please contact us using the details below.
How to Contact Website Owner. If you have any questions about this Privacy Policy or our information-handling practices, please contact us by email or postal mail as follows:
Contact Information.
Resource Innovations, Inc.
PO Box 8439
Des Moines, IA 50318
Phone:877-932-0616
Email: [email protected]